Post by account_disabled on Jan 22, 2024 1:33:17 GMT -5
Ringostat now has integration with Zoho Desk. There is a mobile version for the call log, and you can set up an audio greeting for calls via FMC. Also, backup redirection schemes have appeared and integration with ZohoCRM has been updated . Reading time 7 minutes Mobile version of call log Integration of Ringostat and Zoho Desk Audio greeting for incoming calls via FMC Backup forwarding schemes Creating calls in ZohoCRM only according to conditions from integration scenarios Mobile version of call log Since January, the call log has had a mobile version. Now you can quickly check your call statistics without even being at your computer.
Previously, numbers Fax Lists and indicators would have been very small on a small screen. And the report would need to be scrolled to the left to see the full information. The design of the mobile version is specially thought out so that you see key data on one screen. And if you wish, you could go below to get more detailed information. And the mobile version loads on the smartphone much faster than the standard call log. At the top of the call log there are three icons for management: filters - you can configure them in the same way as on the desktop; summary information; the range of dates for which data is displayed. Below is a summary of calls, and even lower are records of all calls - with an icon for the type of call: accepted or missed, the name of the manager who accepted the call, time and date: Mobile call log Ringostat You can listen to the audio recording of any call, just like in the standard call log.
When you click on the information button, the call card opens: Call card In short, you will have access to all the data that the manager needs when he leaves the office, on vacation or on sick leave. We remind you that a summary report , which is sent by email, will help you always be aware of important points . Integration of Ringostat and Zoho Desk Zoho Desk is a web-based application that allows you to efficiently manage customer support. It is one of the many products on the Zoho platform. For example, we have had integration with their CRM for a long time. Zoho Desk includes: managing requests from clients; knowledge base; application management system; user self-service portal; customer support portal; problem analysis; filtering applications; product catalog and much more. In short, this tool is ideally tailored for communicating with clients and quickly solving their problems.
Previously, numbers Fax Lists and indicators would have been very small on a small screen. And the report would need to be scrolled to the left to see the full information. The design of the mobile version is specially thought out so that you see key data on one screen. And if you wish, you could go below to get more detailed information. And the mobile version loads on the smartphone much faster than the standard call log. At the top of the call log there are three icons for management: filters - you can configure them in the same way as on the desktop; summary information; the range of dates for which data is displayed. Below is a summary of calls, and even lower are records of all calls - with an icon for the type of call: accepted or missed, the name of the manager who accepted the call, time and date: Mobile call log Ringostat You can listen to the audio recording of any call, just like in the standard call log.
When you click on the information button, the call card opens: Call card In short, you will have access to all the data that the manager needs when he leaves the office, on vacation or on sick leave. We remind you that a summary report , which is sent by email, will help you always be aware of important points . Integration of Ringostat and Zoho Desk Zoho Desk is a web-based application that allows you to efficiently manage customer support. It is one of the many products on the Zoho platform. For example, we have had integration with their CRM for a long time. Zoho Desk includes: managing requests from clients; knowledge base; application management system; user self-service portal; customer support portal; problem analysis; filtering applications; product catalog and much more. In short, this tool is ideally tailored for communicating with clients and quickly solving their problems.